Bilingual Benefits Coordinator

Oak Brook, IL

Job ID: 19834 Industry: Human Resources Compensation and Benefits

Smart Resources Inc. is a boutique, highly awarded staffing firm located in Oak Brook, IL and Chicago, IL. We are currently performing a search for a Bilingual HR/Benefits Specialist for a Temporary to Hire opportunity located in Oak Brook, IL

Job Type: Temporary to Hire

Skills Required: Bachelor' s Degree, Fluent in Spanish, and one year benefits/HR experience

Hours: Monday through Friday, 8am to 5pm

Pay Rate: Dependent on experience


Job Description: 

Position Summary

Partner with and take day to day direction from Benefits Specialist to ensure all administrative duties related to benefits are completed appropriately and within timelines/deadlines. Answer questions related to benefits and assist worksite employees with benefits questions and/or issues. Assist with open enrollment and wellness program.

Duties and Responsibilities
  • Draft and ensure accuracy of benefit communication materials
  • Coordinate delivery of new hire kits and benefit renewal packages
  • Work with Benefits Solutions Group or an outside broker to gather information in order to set up and manage the benefit plans properly
  • Enter and maintain information within the HRIS; confirm accuracy of information regarding plan selections, premiums, contributions etc.
  • Manage client/employee benefit onboarding (back up)
  • Complete the new hire eligibility process ensuring every newly eligible employee is communicated timely about his or her benefit offerings
  • Confirm an employee’ s qualifying life event meets the QLE standards
  • Ensure all enrollment paperwork is accurate and complete
  • Reach out to employees directly, if needed, to confirm accuracy and intention behind incomplete paperwork
  • Request benefit transactions for new hires and qualifying events
  • Create and maintain employee benefit files and other record keeping
  • Assist your team with assigned client(s) annual open enrollment process
  • Communicate with broker and carriers to process transactions and resolve issues
  • Coordinate with other departments to ensure accuracy and client satisfaction
  • Assist with administering the worksite employee benefits programs including: medical, dental, FSA, life insurance, dependent life insurance, and 401(k)
  • Assist employees with eligibility and coverage issues and questions
  • Provide timely, accurate, courteous, and appropriate responses to worksite employees, clients and insurance carriers
  • Investigate discrepancies and provide information in non-routine situations in a timely manner
  • Assist with other duties/projects as assigned
  • Conduct new hire orientations
  • Manage and conduct employee education meetings
  • Gather and ensure proper documentation received
  • Communicate employee benefit eligibility to his or her team


The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.


Education and Experience Guidelines

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
  • Bachelor’ s degree (in a business or human resources context preferred); or successful internal demonstration of required qualifications and competencies
  • Minimum one (1) year professional level experience in employee benefits (preferred)
  • Proficient in Microsoft Word and PowerPoint applications; advanced Excel skills (preferred)
  • Prior data entry experience
  • Bilingual in Spanish, required


Dana Sanchez

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