Client Service Specialist

St Charles, IL

Job ID: 20417 Industry: Customer Service

Smart Resources is a boutique staffing agency specializing in customer service and administrative support. We are working with a growing company on a Temporary to Hire Client Service Specialist role in the St. Charles, IL area! 

Job Title: Client Service Specialist

Location: St. Charles, IL

Job Type: Temporary to Hire

Hours: Mon-Fri 11 am - 8 pm

Pay: $13-14/hr (dependent on experience)

Description:
  • Respond to incoming calls with professionalism and compassion.
  • Assist callers with requested information or connect them with appropriate staff members.
  • Assist with incoming and outgoing company mail.
  • Update internal database and spreadsheets consistently.
  • Develop collaborative relationship with other departments and staff members.

Requirements:
  • One year of customer service experience, office/phone experience preferred.
  • Experience and comfortability with Microsoft Word, Excel, and Outlook.
  • Experience working with a database is a plus
  • Excellent verbal and written communication skills.
  • The ability to stay organized and multi-task.
  • Problem solving and critical thinking skills.

**Thank you in advance for your interest. All qualified candidates will be contacted directly! 

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