Customer Service Representative

Itasca, IL

Job ID: 19392 Industry: Customer Service

Smart Resources is a boutique staffing firm  working with a worldwide leader in manufacturing in Itasca, IL actively seeking Entry Level Customer Service Representatives. 

This role provides exceptional growth opportunities, competitive compensation and the company has been included on the “ World’ s Most Innovative Companies”.

Please read through job posting and see if your skillet matches.  A recruiter will reach out if requirements are fulfilled. 

Direct Hire- Customer Service Representative 

Location: Itasca

Hours: 9-6

Bachelors degree and less than 5 years of current corporate experience required! 

Responsibilities include:
  • Answering and responding quickly to incoming calls and emails
  • Answering inquiries regarding products and services
  • Assisting with returns
  • Routing calls accordingly
  • Processing purchase orders and updating clients on order status
  • Tracking and expediting orders
  • Trouble shooting 
  • Perform heavy data entry 

Requirements
  • Bachelors degree and less than 5 years of current corporate experience 
  • Ability to handle a high volume of calls and emails 
  • Ability to think quickly on their feet and make sound decisions
  • Strong administrative background; project management experience/skills
  • Leadership potential and experience
  • Analytical thinker 
  • Detail Orientated
  • Self motivated

Michelle Hardy
Direct Hire Recruiter


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