Office Assistant / Customer Service

Elmhurst, IL

Job ID: 20476 Industry: Administrative Assistant

Smart Resources Inc is a boutique staffing firm specializing in the placement of administrative, customer service, accounting, and other business professionals. We have been voted Best in Staffing for 8 years strong!

We are currently performing an Office Assistant/Customer Service Temp to Hire search for a company located in the Elmhurst, IL area. 

Job Title: Administrative Assistant / Customer Service

Job Type: Temp to Hire

Pay Rate Range: $15.00 to $16.00 per hour on a temporary basis; position would transition perm to a higher hourly rate. 

Responsibilities: 
  • Responsible for ensuring customer calls are handled professionally and efficiently. 
  • Interact with customers, coordinate service scheduling,
  • Enter job order information in a database and accounting software. 
  • Determine needs, prepare quotations and schedule customer jobs.
  • Enter technician costs, pricing and invoices into accounting software

 

Job Skills and Requirements:
  • Must have excellent verbal and written communication skills, a positive attitude and professional phone skills
  • Must be highly organized and able to juggle multiple responsibilities while not losing track of the details needed for customer care 
  • Must have an ability to problem solve in critical situations, be organized and work well with both the customer and RES personnel
  • Experience working with MS Word, Excel, and accounting software (a plus)

**Thank you in advance for submitting your resume; all qualified candidates will be contacted**

 

Dana Sanchez


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