Public Benefits Outreach Coordinator

Chicago, IL 60632

Posted: 02/25/2019 Industry: Call Center Representative Job Number: 63955
Smart Resources  has partnered with a local nonprofit organization who is in search of a Bilingual Outreach Coordinator
This is a contract-to-hire position located in the Archer Heights neighborhood of Chicago, IL
Essential Duties and Responsibilities:
  • Manage Benefits Hotline
    • Answer live calls
    • Retrieve voicemails
    • Assign calls to Coordinators
  • Manage and track referrals and documents that come in via the website, email or fax
  • Assemble marketing materials for outreach events
  • Prepare application packets
  • Scan and electronically file documents
  • Contact clients to request missing documents
  • Submit applications via email or fax to the Illinois Department of Human Services
  • Follow-up with clients to determine case dispositions
  • Maintain files and records
  • Schedule outreach events in the community
  • Data entry
  • Photocopying

If interested in learning more about Smart Resources/Accountable Search and this opportunity, please contact Peter Cohen and/or submit your resume for consideration!
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit

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