Account Service Coordinator

Romeoville, IL 60446

Job ID: 20618 Industry: Customer Service

Smart Resources is a division of BG Staffing that specializes in administrative support staffing. We are currently conducting a search for a temp to hire Account Service Coordinator to assist an established small company in Romeoville, IL.

Job Title: Account  Service Coordinator
Location: Romeoville, IL
Job Type:  Temp to hire
Temp Pay Rate: $18.00-$20.00/hr
Hours: Full Time, Monday- Friday
Process: Candidates will be required to pass a background check and drug test

Job Responsibilities:

  • Receives inbound calls from current customers and fulfils service requests

  • Prepares and distributes proposal documents

  • Tracks and documents order changes to ensure proper billing

  • Creates work tickets and schedules work orders

  • Coordinates with warehouse to check inventory and orders products/supplies if necessary

  • Provides support and guidance to service personnel who perform on-site services including installation, maintenance, and repair

  • Manages operational process and ensures materials are ordered and sent to the appropriate service sites

  • Reviews all customer billings to ensure accuracy

  • Ensures fields services are effective and customers requirements are met



  • High School Diploma and experience in related field

  • Reliable self-starter, willing to take on new responsibilities, learns quickly

  • Ability to work well in a fast paced environment

  • Works well under pressure and can effectively prioritize activities

  • Excellent analytical, problem solving skills

  • High attention to detail

  • Ability to multitask

  • Proficient in Microsoft Word, Excel, Outlook

  • Tech savvy

  • Ability to continuously develop and adapt

  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager

  • Ability to communicate effectively both orally and in writing

  • Team player

  • Interest in working for a small company

  • Bilingual in Spanish is a plus!

***Thank you in advance for your interest; all qualified candidates will be contacted directly!


Lauren Rice

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