Customer Service/ Client Care Center Technician

Rosemont, IL 60018

Industry: Customer Service Job Number: 21426

Smart Resources/BG Staffing is a full-service staffing firm and we have partnered with a leading healthcare company in search of Client Care/Customer Service Representatives.

This is a Direct-Hire opportunity with a compensation of up to $16.00 per hour. Full benefits offered!

Full-Time Hours: 3: 30pm – Midnight Monday through Friday (must be able to work every other weekend as well)

Essential Duties and Responsibilities:
  • Provide troubleshooting and problem solving techniques to customers, patients and healthcare workers for medical devices
  • Resolve problems by guiding customers to perform corrective actions
  • Respond to customers with a patient demeanor, but with also a sense of urgency
  • Document all patient and device related issues
  • Follow up with customers when necessary

 

Qualifications:
  • 1-2 years of customer service/call center experience
  • Able to thrive in a fast-paced, high-volume call setting
  • Strong attention to detail and decision making skills
  • Able to pass a background check, drug test, and education verification
  • High School Diploma or General Educational Development (GED) required

 

We would love to partner with you in your job search. Smart Resources is a highly-awarded staffing firm, we have been voted Best in Staffing for 9 years strong!

All qualified candidates will be contacted directly, thank you for applying!
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

Dana Straple

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