Logistics Customer Service Agent
401 E Touhy Ave Des Plaines, IL 60018
Smart Resources/Accountable Search gas joined with a large global logistics company in Des Plaines, IL who is in search of a Logistics Customer Service Agent!
This full-time, temporary to hire position is located in Des Plaines, IL. This client offers competitive compensation ($15.00/hr - $17.00/hr), international business exposure and a stable work environment!
Hours: Full Time, Monday- Friday (Some weekend work and overtime will be required)
Process: Candidates will be required to pass a background check and drug test
Essential Duties and Responsibilities:
• Communicate with airlines and internal import customer service/traffic departments
• Prepare import shipments for customers
• Create delivery orders and shipping labels as needed
• Handle customs clearance, shipping, labeling, and distribution of cargo
• Prepare import documents for distribution to brokerage department and external brokers
• Create and distribute cargo bills/invoices
• Collect unpaid invoices
• Coordinate pick-up and delivery orders with trucking companies, airlines, steamship line and/or facilities in order to retrieve needed information in order to process shipments effectively
• Complete general filing and data entry as needed
• Customer service experience is required, Transportation or Logistics experience is preferred
• High school diploma required
• Proficient in Word, Excel (Intermediate)
• Exposure to AS400 (not required)
• Reliable self-starter, willing to take on new responsibilities, learns quickly
• Go- getter, enthusiastic, high energy personality
• Ability to continuously develop and adapt
• Tech savvy
• Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast paced environment
• Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
• Ability to communicate effectively both orally and in writing
• Team player
If interested in learning more about Smart Resources/Accountable Search and this opportunity, please submit your resume for consideration.
Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.