Logistics Customer Service Representative

Northlake, IL 60164

Industry: Customer Service Job Number: 21294

Smart Resources/Accountable Search has joined with an established logistics company who is in search of a Customer Service Representative!


This full-time, temporary to hire position is located in Northlake, IL. This client offers competitive compensation ($15.00/hr - $17.00/hr), a positive work environment and a possible opportunity for growth!


Essential Duties and Responsibilities:   
  • Completing inbound/outbound customer calls with great customer service
  • Communicate delivery status and pricing to customers via phone and email
  • Enter order/transportation data and complete research to find discrepancies
  • Responsible for creating and editing shipping information in database
  • Track and trace shipments
  • Coordinate freight charges and confirm receipt
  • Correspond between carries and customers
  • General invoice processing by filing, printing and organizing documents
  • Running weekly status reports and entering data into database


Education/Experience Requirements:   
  • High School Diploma required
  • Customer service experience required
  • Transportation or logistics experience is preferred
     

Knowledge/Skill Requirements:   
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Experience in transportation is preferred
  • Detail- orientated
  • Go- getter, enthusiastic, high energy personality
  • Ability to continuously develop and adapt
  • Proficient in Word, Excel, PowerPoint
  • Tech savvy
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast paced environment
  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
  • Ability to communicate effectively both orally and in writing
  • Team player

If interested in learning more about Smart Resources/Accountable Search  and this opportunity, please submit your resume for consideration.
 
Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you. 

 
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

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