Operations Specialist/Client Service Representative

Chicago, IL 60611

Job ID: 21009 Industry: Customer Service

Smart Resources Inc. is a boutique, highly-awarded staffing firm located in Chicago. 

We are currently performing a search for an Operations Specialist/ Client Service Representative for a growing facilities management firm in Chicago.

 

Job Title: Operations Specialist/ Client Service Representative

Job Duration: Direct Hire

Pay Rate: $38, 000-$40, 000

Hours: Monday through Friday (numerous day time shifts available)

Responsibilities:
  • Handle incoming calls within a call center environment
  • Assist customers and project contractors over the phone
  • Assist customers with processing orders, requests, and troubleshooting
  • Placing orders, performing research for customers, and scheduling appointments

Requirements:
  • One year in customer service, corporate setting preferred
  • Available as soon as possible
  • Able to work an 8 hour shift Monday through Friday
  • Friendly, personable communication skills
  • Ability to be detail-oriented and toggle between multiple screens

Candidates with client service experience are encouraged to apply, as well as recent college grads with extensive retail or client service experience. THIS IS NOT A SALES POSITION.

Education and Experience:
Associate' s Degree or equivalent work experience
Strong Microsoft product skills, EXCEL SKILLS ARE A MUST and a facility for numbers, the right candidate will understand how to manage a spread sheet.

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