222 W Merchandise Mart Plaza #1192 Chicago, IL 60654
- Prepare and send out accurate VCS quotes
- Handle sample requests and local inventory of sample products
- Keep inventory up to date (Excel spreadsheet), inspect sample products for cleanliness and keep in working order
- Organize deliveries with delivery service
- Handle all deliveries and mailings of pre-sales activities (sample cards, price lists, get COM/COL samples. Etc.)
- Handling of marketing materials including timely ordering of replenishment
- Help with presentation boards, Etc.
- Assistance w/ compiling power point presentations if required.
- Support sales team with sales presentation as required.
- Answer telephone, screen and direct calls
- Answer product and industry inquiries as well as general questions
- Showroom tours and product presentation for walk-ins
- Maintain showroom and keep in proper condition
- Organize customer events (invitations, organization including food and drinks, giveaways)
- Independently manage day-to-day business inquires
- Act as a liaison between client and customer service
- First level support for all assigned Sales Representatives
- Tidy up incoming PO’ s, ensure clean orders
- Answer LEED/ecology questions
- Keep library up to date, order brochures and finish samples
- Gather all needed images for projects at designers’ request
- General administrative and clerical support
- Receive, sort and send out mail and deliveries