Phone Support Administrative Assistant

Woodridge, IL 60517

Industry: Administrative Assistant Job Number: 21250

Smart Resources/Accountable Search has joined with a software company in search of a Temporary Phone Support Administrative Assistant.  
  
We are working with a growing software company in the Woodridge, IL area. This role is to cover a maternity leave, and is expected to go 3-4 months. The hours for this role are flexible, 7: 45 am to 4: 45 pm or 8 am to 5 pm. Compensation is starting at $15/hr for entry level and can go up to $17/hr dependent on combination of experience and education. This is considered an entry level role.  Casual environment - can wear jeans! 
 
Essential Duties and Responsibilities:   

  • Provide exceptional customer service

  • Take inbound calls from clients, ask troubleshooting questions, and transfer to a technician

  • Accurate data entry

  • Administrative tasks like mailings and office management/maintenance tasks

  • Lockbox processing

  • Assist accounting with data entry and filing

  Experience Requirements:   

  • Minimum of 2 years in customer service or phone support admin role

  • HS Diploma or GED required

Knowledge/Skill Requirements:   

  • Organized, great multi-tasker

  • Proficient with MS Office Suite

  • Works well on a team

If interested in learning more about Smart Resources/Accountable Search  and this opportunity, please submit your resume for consideration.
 
Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you. 

 
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

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