Customer Service Representative
2505 S Finley Rd Lombard, Illinois 60148
Smart Resources in search of a Temporary to Hire Customer Service Representatives.
This position is located close to Lombard, IL. Compensation ranges from $14-15/hr depending on experience. This role is a temp to hire position.
Essential Duties and Responsibilities:
- Serve as a Liaison between the end client and technicians
- Entering/editing contract data into database, act with a sense of urgency
- Receive and respond to service requests
- Document all interactions with customers and service contractors
- Follow up with contractors to ensure work is completed timely and accurately
- Demonstrate experience in providing excellent customer service in a fast paced environment
- High school diploma is required
- Minimum of 3 years of comparable administrative office experience is preferred
- Customer service/Call Center experience higlhy preferred
- Reliable self-starter, willing to take on new responsibilities, learns quickly
- Professional demeanor
- High attention to detail
- Ability to communicate effectively and construct professional written business correspondence
- Go- getter, enthusiastic, high energy personality
- Ability to continuously develop and adapt
- Proficient in Microsoft Office Suite
- Tech savvy
- Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
- Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
- Team player
If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.
Only candidates with backgrounds who match our client' s requested experience will be contacted.