Customer Service Representative

Lombard, Illinois 60148

Posted: 04/29/2019 Industry: Customer Service Rep Job Number: 65084

Smart Resources in search of a Temporary to Hire Customer Service Representatives.

This position is located close to Lombard, IL. Compensation ranges from $14-15/hr depending on experience. This role is a temp to hire position.

Essential Duties and Responsibilities:
  • Serve as a Liaison between the end client and technicians
  • Entering/editing contract data into database, act with a sense of urgency
  • Receive and respond to service requests
  • Document all interactions with customers and service contractors
  • Follow up with contractors to ensure work is completed timely and accurately
  • Demonstrate experience in providing excellent customer service in a fast paced environment

Desired Education/Experience:
  • High school diploma is required
  • Minimum of 3 years of comparable administrative office experience is preferred
  • Customer service/Call Center experience higlhy preferred

Preferred Knowledge/Skills:
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Professional demeanor
  • High attention to detail
  • Ability to communicate effectively and construct professional written business correspondence
  • Go- getter, enthusiastic, high energy personality
  • Ability to continuously develop and adapt
  • Proficient in Microsoft Office Suite
  • Tech savvy
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
  • Team player

If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.

Only candidates with backgrounds who match our client' s requested experience will be contacted.


Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit

Humera Fatima

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