Customer Service Representative
1200 Jorie Blvd Oak Brook, IL 60523
Smart Resources/Accountable Search has joined with a life insurance company who is in search of a temporary to hire Customer Service Representative.
This position is located in Oak Brook, IL. This client offers opportunity for growth, a positive work environment and a beautiful office space!
Temporary compensation is $15.00/hr. The schedule for this role is Monday-Friday 8am-5pm.
Essential Duties and Responsibilities:
- Communicating with customers via telephone and email correspondence on requests and changes
- Completing policy change requests, billing changes and policy projections
- Scanning, editing, validating documents and contracts
- Processing cash, check, and electronic payments
- Entering accurate data into database
- Perform research in administrative systems, to complete reports as needed
- Additional responsible as assigned
- High school diploma is required
- Customer service experience required
- Life insurance or benefits experience is preferred
- Reliable self-starter, willing to take on new responsibilities, learns quickly
- Professional demeanor
- High attention to detail
- Ability to communicate effectively and construct professional written business correspondence
- Go- getter, enthusiastic, high energy personality
- Ability to continuously develop and adapt
- Proficient in Microsoft Office Suite
- Tech savvy
- Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
- Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
- Team player
If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.
Only candidates with backgrounds who match our client' s requested experience will be contacted.