Customer Service Representative

Oak Brook, IL 60523

Posted: 05/23/2019 Industry: Customer Service Rep Job Number: 65371

Smart Resources/Accountable Search has joined with a life insurance company who is in search of a temporary to hire Customer Service Representative.

This position is located in Oak Brook, IL.  This client offers opportunity for growth, a positive work environment and a beautiful office space!

Temporary compensation is $15.00/hr. The schedule for this role is Monday-Friday 8am-5pm.


Essential Duties and Responsibilities:
  • Communicating  with customers via telephone and email correspondence on requests and changes
  • Completing  policy change requests, billing changes and policy projections
  • Scanning, editing, validating documents and contracts
  • Processing cash, check, and electronic payments
  • Entering accurate data into database
  • Perform research in administrative systems, to complete reports as needed
  • Additional responsible as assigned

Desired Education/Experience:
  • High school diploma is required
  • Customer service experience required
  • Life insurance or benefits experience is preferred

Preferred Knowledge/Skills:
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Professional demeanor
  • High attention to detail
  • Ability to communicate effectively and construct professional written business correspondence
  • Go- getter, enthusiastic, high energy personality
  • Ability to continuously develop and adapt
  • Proficient in Microsoft Office Suite
  • Tech savvy
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
  • Team player

If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.

Only candidates with backgrounds who match our client' s requested experience will be contacted.
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit

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