Customer Service Representative

Rosemont, IL 60631

Industry: Customer Service Rep Job Number: 63598

Smart Resources has joined with a successful company within the maintenance and repair supplies industry who is in search of a temporary Customer Service Representative!

This position is located in Rosemont, IL. This client offers competitive compensation, a positive work environment and an excellent place for advancement! Compensation for this position is based on experience. The hours for this position are Monday-Friday, 10: 30 AM- 7: 00 PM.
Candidates will be required to pass a background check and drug test

Essential Duties and Responsibilities:
  • Answer incoming calls/emails from customers, sales personnel, and internal personnel regarding placing orders, replacing orders, pricing, tracking shipments, inventory, billing, processing payments, etc.
  • Fulfill customer requests and changes as needed
  • Enter and update data into company database
  • Answer general inquiries regarding customer accounts and orders
  • Accurately completing necessary reporting and documentation to keep customer accounts current
  • Provide clear communication and superior customer support at all times
  • Assist with various additional responsibilities as assigned by supervisor

Desired Education/Experience:
  • High school diploma is required, Bachelor’ s degree is preferred
  • Experience in customer service, account management, business, communications, supply chain, or a relatable field is highly preferred
  • Open to recent college graduates with relatable work/internship experience

Preferred Knowledge/Skills:
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Professional demeanor
  • Detail- orientated
  • Ability to communicate effectively and construct professional written business correspondences
  • Go- getter, enthusiastic, high energy personality
  • Ability to continuously develop and adapt
  • Proficient in Microsoft Office Suite
  • Experience with SAP is a plus!
  • Tech savvy
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
  • Team player

If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.

Only candidates with backgrounds who match our client' s requested experience will be contacted.
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

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