Customer Service Representative

Schaumburg, IL 60173

Posted: 05/15/2019 Industry: Customer Service Rep Job Number: 64927

Smart Resources has joined with a successful company within the healthcare industry who is in search of a temporary Customer Service Representative!

This position is located in Schaumburg, IL. Compensation for this position is $15.00/hr.

The schedules  for this position are Monday-Friday between 7: 00 AM to 7: 00 PM. Flexibility is highly preferred!

Candidates will be required to pass a background check and drug test.

Essential Duties and Responsibilities:
  • Answer inbound phone calls, emails, and faxes to resolve member issues
  • Process applications and update existing member information in database
  • Assist with registration, payments, and refunds for members
  • Address and solve any customer issues
  • Relay useful input to other department to enhance member experience
  • Special projects as needed

Desired Education/Experience:
  • High school diploma is required
  • Experience in customer service, healthcare, or a relatable field is highly preferred
  • Open to recent college graduates with relatable work/internship experience

Preferred Knowledge/Skills:
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Professional demeanor
  • Detail- orientated
  • Ability to communicate effectively and construct professional written business correspondences
  • Go- getter, enthusiastic, high energy personality
  • Ability to continuously develop and adapt
  • Proficient in Microsoft Office Suite
  • Tech savvy
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
  • Team player

If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.

Only candidates with backgrounds who match our client' s requested experience will be contacted.
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit

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