Client Service Specialist

Itasca, IL 60143

Posted: 02/14/2019 Industry: Customer Service Rep Job Number: 63575

Smart Resources is currently engaged with a client who is seeking a Direct Hire High-level Customer Service Specialist in Itasca, IL.

In this role, the individual will provide outstanding phone support to the company’ s outside sales force and its customers.

Duties and Responsibilities:
  • Manage high volume of inbound phone calls from customers and sales representatives
  • Process and enter a high volume of purchase orders from customers into database
  • Provide price quotations to customers
  • Analyze and troubleshoot customer issues via phone or email
  • Route technical support calls to the appropriate product specialist or technical group
  • Work on special projects 

  Experience Requirements:
  • Must have 4-year degree
  • Strong administrative background; project management experience/skills
  • Leadership potential and experience
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

Izabela Bartoszuk

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