Logistics Customer Service Representative

Des Plaines, IL 60018

Posted: 06/03/2019 Industry: Logistics Coordinator Job Number: 65101

Smart Resources has joined with a logistics  company in search of a Temporary to Hire Logistics Customer Service Represenative. 

The company is located in Des Plaines, IL.  Compensation  is dependent on experience, and offers opportunity for growth in the company. 

Essential Duties and Responsibilities:
  • Communicate with steamship lines  and internal import customer service/traffic departments 
  • Prepare export  shipments for customers
  • Create delivery orders and shipping labels as needed
  • Handle customs clearance, shipping, labeling, and distribution of cargo
  • Prepare export  documents for distribution to brokerage department and external brokers
  • Create and distribute cargo bills/invoices 
  • Collect unpaid invoices
  • Coordinate pick-up and delivery orders with trucking companies, airlines, steamship line and/or facilities in order to retrieve needed information in order to process shipments effectively
  • Complete general filing and data entry as needed

Knowledge/Skill Requirements:
  • Minimum of 2 years of experience with ocean export  responsibilities  is  preferred
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Detail- orientated
  • Go-getter, enthusiastic, high energy personality
  • Ability to continuously develop and adapt
  • Proficient in Word, Excel, PowerPoint
  • Tech savvy
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast paced environment
  • Ability to complete assigned duties in a timely manner as requested by Supervisor/Manager
  • Ability to communicate effectively both orally and in writing
  • Team player


  If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration. 

Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

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