Seasonal Customer Service Representative

Bolingbrook, IL 60440

Posted: 08/12/2019 Industry: Customer Service Rep Job Number: 66273

Smart Resources, a Division of BG Staffing, specializes in placing top administrative and accounting professionals across the Chicagoland area! Smart Resources has joined with a thriving and revolutionary online e-commerce company who is in search of several Seasonal Customer Service Representatives!

This Seasonal Customer Service Representative position is located in Bolingbrook, IL. The compensation for this role is $15.00/hr with opportunity for overtime! Various schedules are available. As a Seasonal Customer Service Representative with this client, you will have to opportunity to work in an upbeat, festive environment situated in a brand-new office space!

Essential Duties and Responsibilities:
  • Managing heavy inbound calls and emails from customers in a fast-paced environment
  • Engaging with customers in a patient and friendly manner
  • Identifying customers’ needs, clarifying information, answer questions, researching issues, and providing resolutions
  • Assisting customers with order issues and returns/exchanges
  • Entering customer orders accurately and adjusting information when needed
  • Maintaining a high attention to detail by continuously checking for errors

Education/Experience Requirements:
  • 1-3 years of customer service/call center experience
  • High School Diploma required

Knowledge/Skill Requirements:
  • Excellent verbal and written communication skills
  • Strong listening skills, patient and friendly
  • Professional demeanor and positive attitude
  • Ability to receive constructive criticism
  • Reliable self-starter, willing to take on new responsibilities, learns quickly
  • Detail- orientated
  • Tech savvy
  • Go-getter, enthusiastic, high energy personality
  • Ability to problem solve, anticipate needs, multi-task, and work efficiently in a fast-paced environment
  • Team player

If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration to Lauren Rice at lrice@smartstaffing or select apply here!

Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.
Smart Resources/Accountable Search, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is Chicago's premier source for valuable direct-hire, temporary and temporary-to-hire candidates to our client companies. We specialize in the Administrative & Clerical, Accounting and Human Resources placements. To learn more about our services, visit www.smartstaffing.com.

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