Technical Support Representative / Help Desk
4520 S Weaver Parkway Warrenville, IL 60555
Title: Technical Support Representative
Job Type: Temporary to Hire
Pay Rate: $17.00 - $19.00 per hour (depending on experience)
Location: Warrenville, IL
Seeking a Technical Service Rep supporting consumers via phone and Email.
- Responding to all customer inquiries regarding the products and services over the phone and via email.
- Mainly Inbound calls and some outbound calls as needed.
- This position requires critical thinking and Technical Skills.
- Quick learner, positive and flexible.
- 2 years plus experience in a Technical Support/Help Desk role
- Able to handle a large volume of inbound calls
- Good troubleshooting/problem-solving skills
- Problem Solver, Technical and navigate through multiple screens
Hours: 8: 00am - 4: 30pm or 8: 30am - 5: 00pm
If interested in learning more about Smart Resources and this opportunity, please submit your resume for consideration.
Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.